Field request qualified
Qualify quote / booking / after-sales and prepare the human handoff.
PROFESSIONS
Agents for auto garages
Qualify services and breakdowns, speed shop planning and client relationships, on your business tools.
01 / What guides our engagements
DIAG.
Controlled diagnostics
SCOPE
Data inside the agreed frame
HITL
Human in the loop
Evidence
Outcomes defined before deployment
02 / The problem
Pains we know too well
Poorly qualified requests
Service, breakdown, quote: without triage, the shop loses time.
Shop schedule under pressure
Surprises and client follow-ups scramble the day.
Vehicle history barely used
Service knowledge sits in the DMS, hard to act on.
03 / The solution
What Remparia can build for you
- Service / breakdown qualification agents
- Scheduling and client follow-up assistants
- RAG on vehicle history and rate cards
- DMS / shop calendar integration
- Documentation, training and transfer of ownership to your teams
04 / Business agents
What the agent carries, and what it never touches
05 / Use cases
Three concrete use cases
Illustrative scenarios. Every deployment is scoped with signed KPIs before production.
Shop manager
Need
Target to define : Better prepare shop intakes.
Remparia
Possible deployment : Pre-qualification + parts / symptom checklist before vehicle arrival.
Front desk
Need
Target to define : Answer faster without blocking the line.
Remparia
Possible deployment : FAQ / booking agent with escalation to the advisor.
Workshop manager
Need
Target to define : Prioritize waiting vehicles without manually chasing clients.
Remparia
Possible deployment : Workshop waiting queue: parts status, prepared SMS/email and approval before send.
06 / Related services
Missions that fit this industry
07 / FAQ
Frequently asked questions
Compatible with our DMS?
We start from your stack; integration is a deliverable, not a marketing option.
Does the agent diagnose instead of the technician?
No. It prepares; diagnosis and accountability stay human.
Do we remain autonomous after deployment?
Yes. Time grids, diagnostic procedures and quoting rules transfer to workshops; technicians always validate before client send.
08 / Other professions
Explore other professions
// READY TO START
Show us the workflow costing you time.
In one hour, we frame repetitive work, data constraints and the gains to measure. With a partner, not a salesperson.